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Frequently Asked Questions
Yes, Topware provides comprehensive warranties for all products, conveniently listed in a dedicated table for easy reference. Explore the product information to find specific warranty details.
Yes, We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
1 to 3 business days, if you are located in Melbourne.
Note that Spas will take up to 3 Weeks.
For those outside the Melbourne area, we will contact you right away.
Shipping may be delayed due to unforeseen circumstances beyond our control. We’ll keep you informed if your order is affected.